Privacy Policy

Welcome to Ephelion's Privacy Policy. This policy describes how Ephelion ('we', 'our', or 'us') collects, uses, and shares your personal information when you use our website, mobile applications, and services (collectively, the 'Services').

We respect your privacy and are committed to protecting your personal information. We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

We collect several types of information from and about users of our Services, including:

• Personal Information: Information that identifies you, such as your name, email address, telephone number
• Educational Information: Information about your educational background, including institutions attended, courses taken, and academic achievements.
• Usage Data: Information about how you use our Services, including your queries, and interaction with features.
• Device Information: Information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.

We collect this information when you register on our platform, fill out forms, participate in discussions, or interact with our Services in any other way. We may also collect information from third parties, such as educational institutions and payment processors.

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Services
• Processing transactions and managing your account
• Personalizing your experience and delivering content relevant to your interests
• Communicating with you about updates, promotions, and events
• Analyzing usage patterns to enhance our Services
• Protecting against fraud and unauthorized access
• Complying with legal obligations

We process your personal information based on legitimate interests, consent, contractual necessity, and legal obligations, as applicable.

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
• Educational Partners: Universities, colleges, and other educational institutions that collaborate with us to provide services.
• Legal Authorities: When required by law, court order, or governmental regulation.

We do not sell your personal information to third parties. We may share aggregated, non-personal information with partners for business purposes.

You have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the 'Contact Us' section. We will respond to your request within the timeframe required by applicable law.

You can also control certain data through your account settings, such as updating your profile information and communication preferences.

We use cookies

We use both session cookies

• Remembering your login status and preferences
• Analyzing how you use our Services
• Measuring the effectiveness of our marketing campaigns
• Providing personalized content and recommendations

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and audits
• Access controls and authentication procedures
• Secure data storage and transmission protocols
• Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We will notify you of any security breach that affects your personal information as required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email to the address associated with your account
• Displaying a notice on our Services

The date at the top of this Privacy Policy indicates when it was last updated.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.